The tap is tracked but the data is not saved in the project

Custom push notification handler is using an incorrect key

How to check

This is difficult to verify because custom push handling implementations vary. Check where you are getting the data passed to the tap handler method — it should contain the push notification identifier.

How to fix

Review how the push notification payload is being processed in your custom handler.


The push notification was tapped but the expected screen did not open

Navigation is handled by your code. If it is not working, the deep link handling is either not implemented or implemented incorrectly.