The large image is not showing when the notification is expanded

Notification Content Extension is not implemented

How to check

Verify that you completed Image and button display guide.

How to fix

Follow Image and button display guide to implement the Notification Content Extension.

App Groups are not configured in the Content Extension

How to check

Verify that you completed App Groups step in the integration guide. Check the .entitlements file — it shows the App Group value that was entered.

How to fix

Set the App Group exactly as specified in the App Groups stepguide.

The Content Extension is missing the image download code

How to check

Verify that your extension code matches Implementing the Extension Code in the App step from the guide. If it doesn't, you have a custom extension implementation that the Maestra team cannot debug.

How to fix

Use the reference implementation from the guide. If you keep a custom implementation, your team will be responsible for maintaining it.

The .storyboard file was not removed

How to check

Check that the .storyboard file has been deleted from the extension folder.

How to fix

Delete the .storyboard file from the extension folder.

The image exceeds 5 MB

How to check

Verify that the image file size is under 5 MB.

How to fix

Reduce the image file size and send the push notification again.