Push notification clicks aren't being tracked in Mindbox

Push notification click handler isn't being called

How to check

Review your Mindbox.onPushClicked implementation and compare it against the Tracking Push Notification Taps guide.

  • Using the Mindbox notification handler — verify that Mindbox.onPushClicked is called in every Activity that can be launched from a push notification tap.
  • Using a custom notification handler — verify that your implementation follows the Tracking Push Notification Taps guide.

How to fix

Implement the click processing by Tracking Push Notification Taps guide.